eTail Connect Asia 2024

5 - 6 November 2024

Dusit Thani Laguna, Singapore

Agenda Day 2

Leadership Excellence: Driving Success in the Evolving Retail Landscape

7:00 am - 9:00 am Retailers' Golf Networking Extravaganza


9:00 am - 9:05 am Welcome Back Address: Glady Caligagan, Conference Director, eTail Asia Connect 2024


9:05 am - 9:10 am Chairperson’s Recap of Day 2


Driving Success Through Collaboration

9:10 am - 9:40 am Keynote: How to cultivate effective leadership, strategy, and cross-functional collaboration with various stakeholders to drive success

Dominic Wong - Group CEO, Eu Yan Sang International


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Dominic Wong

Group CEO
Eu Yan Sang International

9:40 am - 10:00 am Expert Insights: How to effectively collaborate on prioritising technology roadmap to accomplish desired goals


10:00 am - 10:20 am Case Study: How to build and scale your business rapidly with minimal resources to cultivate agility and customer satisfaction
Jennica Chiang - CEO/Founder, Shop Suki


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Jennica Chiang

CEO/Founder
Shop Suki

9:50 am - 10:20 am 1-to-1 Private business meetings for you to benchmark solution providers


10:20 am - 11:00 am Morning Coffee Break & 1-1 Networking (40mins)


Elevating Your Brand for Dominance

11:00 am - 11:20 am Interview: How do you differentiate your brand in a competitive online environment with high digital marketing costs to secure sustainable growth?
Hari Vijayarajan - CEO, APAC, Reebelo Sheikh Farouk Sheikh Mohamed - Former Managing Director, Aeon BIG Bhavana Gupta - Director Product Strategy & Marketing, INSEAD


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Hari Vijayarajan

CEO, APAC
Reebelo

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Sheikh Farouk Sheikh Mohamed

Former Managing Director
Aeon BIG

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Bhavana Gupta

Director Product Strategy & Marketing
INSEAD

11:20 am - 11:40 am Expert Insights: How to achieve brand differentiation to enhance market position


11:00 am - 11:30 am 1-to-1 Private business meetings for you to benchmark solution providers


Mastering Omnichannel Consumer Engagement – A Marathon, Not a Sprint

11:40 am - 12:20 pm Panel: Moving beyond a buzzword to a strategic imperative – How do you effectively engage consumers using localised digital tools to maximise omnichannel success?
Mark Sage - Chief Experience and Membership Officer (CXO), Masan Group Jayan Dy - VP Digital, SM Retail


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Mark Sage

Chief Experience and Membership Officer (CXO)
Masan Group

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Jayan Dy

VP Digital
SM Retail

12:20 pm - 12:40 pm Expert Insights: How to seamlessly weave personalised narratives across diverse channels that fortifies your brand positioning, scalability, and growth


11:40 am - 12:10 pm 1-to-1 Private business meetings for you to benchmark solution providers


12:40 pm - 1:40 pm Networking Lunch (60mins)


12:40 pm - 1:40 pm [Invite Only] Lunch & Learn


Navigate Choosing Your First Product Leader

1:30 pm - 2:20 pm Interactive Case Study: Choosing Your First Product Management Leader: When to do it, Who to look for, and Who to avoid
Michael Heinley - Senior Product Director, eCommerce, Decathlon


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Michael Heinley

Senior Product Director, eCommerce
Decathlon

1:30 pm - 2:00 pm 1-to-1 Private business meetings for you to benchmark solution providers


Fostering D2C Excellence

2:20 pm - 2:40 pm Expert Insights: How to implement out-of-the-box D2C strategies to maximise profitability and expand customer reach and stay one step ahead of your competitors


2:40 pm - 3:20 pm Panel: How can you develop your D2C eCommerce capabilities to enhance brand strategy and innovation, thereby increasing both consumer loyalty and lifetime value?
Jan Lim - Regional CEO SEA & North Asia, Lenskart Masaki Morikawa - General Manager, CX Digital EC & Digital Marketing, Panasonic Appliances Marketing Asia Pacific


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Jan Lim

Regional CEO SEA & North Asia
Lenskart

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Masaki Morikawa

General Manager, CX Digital EC & Digital Marketing
Panasonic Appliances Marketing Asia Pacific

2:00 pm - 2:30 pm 1-to-1 Private business meetings for you to benchmark solution providers


3:20 pm - 3:50 pm Afternoon Coffee Break & 1-1 Networking (30mins)


Reflect, Review & Rethink

3:50 pm - 4:30 pm Overall Outlook – Wrap Up: What will the next 5 years bring to retail in Asia and how can you best prepare?


4:30 pm - 4:40 pm Chairperson’s Closing Remarks


4:40 pm - 4:40 pm End of eTail Asia Connect Day! See you next year!