eTail Connect Asia 2024
5 - 6 November 2024
Dusit Thani Laguna, Singapore
DAY 2 - Online
Welcome
9:00 am - 9:05 am
Welcome Address: Gladys Caligagan, Conference Director, eTail Connect Asia
Retail Resilience – A New Sense Of What’s Possible
9:05 am - 9:35 am
C-Level Chat: Getting an edge on your competition – How to foster a culture of innovation through agility & resilience so you’re agile enough to adapt, no matter the circumstances
Jeyandran Venugopal -
Chief Product & Technology Officer,
Flipkart
Také Umiyama -
Director/ Chief Operating Officer,
OWNDAYS INC.
Clemence Robine -
Head,
Retail in Asia
How To Win With Digital Marketplaces
9:35 am - 10:15 am
Panel Interactive: Moving past friend or foe – With the lack of control on marketplaces, how do you get the best ROI?
Jayan Dy -
VP Digital (Online, eCommerce & Omnichannel),
SM Retail
Craig Antony Wheeler -
Former Group VP of Digital and Omnichannel,
Kanmo Group
Rajesh Jain -
Managing Director & CEO,
Lacoste India
Mike Ghasemi -
Founder, Retail, Hospitality & Travel Chief Analyst,
Mike Ghasemi Research
Divide or Join: The Frontend Backend Dilemma
10:15 am - 10:45 am
Keynote Interview: Systems Integration – How can you de-silo your frontend and backend solutions into one interconnected, crosschannel ecosystem that drives increased convenience for your customers and merchants?
Manuel Arturo Valdes Lopez -
EVP, Chief Technology Officer,
Central Retail Corporation
Piyush Chowhan -
Group Chief Information Officer,
LuLu Group International
Nakul Gaur -
Director Customer Experience B2B eCommerce,
Unilever
10:45 am - 11:15 am
Coffee Break
‘How To’ Roundtables
Roundtable 1
11:15 am - 12:15 pm Beyond Credit Cards And Cash - How to provide simplicity and accessibility for consumers regardless of their location Victor Putra Lesmana - President, Commerce & Fintech, BukalapakGroup discussion free for all participants to join
Roundtable 2
11:15 am - 12:15 pm ‘How to’ - ensure your brand has adequate ESG focused options to attract the conscious customer Amit Kumar - CEO, OLX Autos India Stephanie Santoso - VP of Trade Partnership, Blibli.com
Roundtable 3
11:15 am - 12:15 pm ‘How to’ – better engage and delight your customers so they will shop with you and keep coming back vs. going to a marketplace Long Tran - Head of Retail Marketing, PNJ
Lunch break
12:15 pm - 1:15 pm
Networking Lunch
Keeping Up with ‘BIG Tech’
1:15 pm - 1:35 pm
Fireside Chat: Splitting up your ad spend – Facebook and Google’s scale all but ensures that DTC brands can’t entirely abandon the platform, so how can you find channels that are better at something that they struggle with?
Bindiya Bhatt -
Director – Category Management,
Myntra
Ramneek Puri -
eCommerce Operations & Web Marketing Leader,
Decathlon Malaysia
Lui Tong -
Vice President,
Hong Kong Federation of eCommerce
1:35 pm - 2:05 pm
Presentation: How to create a winning digital and technology roadmap that supports your business objectives, whilst eliminating initiatives that do not add value
Alfonso Fiore -
Chief Product Officer,
HappyFresh
2:05 pm - 2:25 pm
Afternoon Break
Peer-to-Peer Interactive Creative Boardrooms
2:25 pm - 3:10 pm
TOPIC 1: How to leverage new partnerships in the digital age to achieve your business goals
Dewi Wirawan -
Head of Strategic Partnerships & Affiliates,
Lazada Indonesia
3:10 pm - 3:15 pm
5-min transition to the next session
3:15 pm - 4:00 pm
TOPIC 3: Will the D2C revolution outlast the pandemic in Asia, or will you need to change focus again? Coming up with the best business model moving forward
Kunal Sethi -
Head of Digital,
Converse & NBA India
Julien Mameaux -
Regional Business Director, North Asia & ANZ,
Moët Hennessy Private
4:00 pm - 4:05 pm
5-min transition to the next session
2:25 pm - 3:10 pm
TOPIC 2: How to drive digital innovation in last mile fulfilment to achieve superior customer experience
Tridev Kundu -
Associate Director, Last Mile Supply Chain,
Flipkart
Madhu Kumar -
Associate Director – Design,
Flipkart
3:10 pm - 3:15 pm
5-min transition to the next session
3:15 pm - 4:00 pm
TOPIC 4: How to differentiate your brand from competition to be the most relevant and attractive to your customers
Monika Mikušová -
Marketing Director, APAC,
Foodpanda
4:00 pm - 4:05 pm
5-min transition to the next session
Offline vs. Online – What’s Next?
4:05 pm - 4:45 pm
Closing Panel: Bridging the gap between the techtile and the non-techtile world (digital and physical) – What you need to be thinking about, and how to do it
Rosemarie Bosch Ong -
SEVP-COO,
Wilcon Depot, Inc.
Edna Belleza -
General Manager, GoRobinsons,
Robinsons Retail
Mayank Singh -
Chief Digital Officer,
Domino's Pizza Indonesia
Vipin Gupta -
Chief Technology Officer,
Starbucks India
Frank Ravanelli -
APAC Digital Media & Marketing Operations Lead & Global Head of Affiliates,
FOREO
Frank Ravanelli
APAC Digital Media & Marketing Operations Lead & Global Head of AffiliatesFOREO